On your Mac, choose Apple menu > System Preferences, then click Network.

If you’re not sure whether or not you are currently using a proxy, follow instructions below to access your proxy configuration. If you are using proxy, you need to configure it in iMazing Preferences > Network. If you are using a security software to protect your internet connection, you must add iMazing to its allowlist so it can connect to via HTTPS on port 443. If you’re using iMazing at home, you may need to add the above domain to the allowlist in your firewall or configure the proxy in iMazing. If you’re using iMazing on a computer connected to an enterprise network, you may have to ask your system administrator to allow for the HTTPS/SSL port 443 and eventually configure your enterprise proxy in iMazing Preferences > Network.

If you are using a firewall, proxy or VPN, make sure to add to the allowlist and let iMazing connect to its licensing server. IMazing’s latest version uses a new licensing server. Note that Windows has an excellent built-in firewall that, if regularly kept updated, is in the vast majority of cases enough to protect your computer. Make sure you have a robust internet connection.Įspecially on Windows, extra firewall or antivirus softwares may block iMazing's attempt to connect. If this is the case, please follow the troubleshooting steps below: Please check your Internet connection and try again.' or 'Error communicating with server.” may pop up.

In some cases, connection to the activation server may fail, an error message such as 'Your computer seems to be offline. To validate your license code, iMazing needs to connect to its licensing server ( ).

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